What is VoIP?

Voice over Internet Protocol (VOIP) technology allows you to make telephone calls using a broadband Internet connection instead of a regular (or analog) phone line. VoIP converts the voice signal from your telephone into a digital signal that travels over the internet then converts it back at the other end so you can speak to anyone with a regular phone number.

• How do I transfer my current phone number to AcroVoice VoIP Phone Service?
  
  
  • Contact your AcroVoice Customer Service at (250) 483-0386 after your service is activated.
  • We will pre-qualify your number to ensure your number is eligible for transfer. If your number cannot be transferred to AcroVoice, we will notify you via email that the transfer request cannot be met.
  • The cost can be up to $45.00 plus tax to transfer your telephone number to AcroVoice.
  • We will send you an email requesting you to complete a Letter of Authorization and fax it back to us.
  • We will email you when we receive your due date. If your order is delayed, we will notify you via email of the new due date.
  • We will email you when you the transfer is complete.
  • It typically takes 14 - 21 days for the transfer to be completed, once we receive completed and Letter of Authorization.

• Take Your Number Everywhere You Go
  AcroVoice works with any touch-tone phone, corded or cordless. When placing a VoIP call using a phone with an adapter, you'll hear a dial tone and dial just as you always have. Call any phone number anywhere anytime.

Broadband Phone Service has arrived!

VoIP is the new way to make and receive phone calls. The big advantage with AcroVoice is our advanced auto attendant features. It is like having a digital receptionist. Expand the power of your telephone with included features like: Call Forwarding, Call Waiting, Three Way Calling, Caller ID, Call Transfer, Voice Mail, Call Return (*69) DND Mode, Call Pickup and Call Hold with Royalty Free Music.